Refund policy

At Cinn Store, your satisfaction matters to us. If there’s an issue with your order, we’re happy to help.

Returns

We accept returns within 30 days of delivery for eligible items.

To qualify for a return:

• The item must be defective, damaged, or incorrect

• The item must be unused and in original condition

We do not accept returns for:

• Change of mind

• Items that have been used

• Items damaged due to misuse or normal wear and tear

Refunds & Replacements

Once your return request is reviewed and approved:

• We may offer a replacement or refund, depending on the situation

• Refunds are issued to the original payment method

• Processing time may take 5–10 business days, depending on your payment provider

How to request a return

Please contact us at:
📧 support@cinnstore.com

Include:

• Order number

• Description of the issue

• Clear photos or videos (if applicable)

We reserve the right to decline returns that do not meet the conditions above.